Position Details:

📍 Location:Charles Town, WV 
📅 Schedule: Full-time 
💰 Compensation: Competitive pay, based on experience

Key Responsibilities:

• Answer and manage admissions calls with a trauma-informed approach.
• Share the admissions link and gather client information for intake.
• Schedule initial evaluation sessions and verify insurance details.
• Initiate the client portal and assist with onboarding.
• Explain Renovo's services to clients and referral sources.
• Assist clients in navigating their insurance benefits.
• Connect clients with community resources as needed.
• Ensure compliance with HIPAA regulations.

Additional Administrative Duties (as needed):

• Collect copays, deductibles, and coinsurance from clients.
• Greet clients with warmth and professionalism.
• Answer phones, scan insurance cards, and assist with office supplies.

What We’re Looking For:

✔️ Strong communication and customer service skills.
✔️ Experience in healthcare, admissions, or office administration (preferred).
✔️ Ability to multitask and work in a fast-paced environment.
✔️ Knowledge of insurance verification (or willingness to learn).
✔️ Commitment to trauma-informed care and client support.

Why Join The Renovo Center?

✨ Supportive, mission-driven team.
✨ Meaningful work helping individuals access mental health care.
✨ Opportunities for professional growth.

📩 Apply today! Send your resume to melissa@renovocenter.com